Connect to School

What It Is

Connect to School links your organization (your creator or team account) to a school in SprintUp. Once linked, you can do things like add products directly to that school’s library from the marketplace—so the school and your content are connected in one place.

This link is permanent: it cannot be changed or removed after you connect. That’s why we ask you to confirm and use your password before linking.

Where to Find It

• Open the user menu (your avatar or name in the top-right).
• Under your organization or account, look for Connect to School in the menu.
• You’ll only see this option if your organization is not already connected to a school. Once connected, the menu shows the linked school name instead (and the connection cannot be changed).

Why Connect?

• Add to School Library — From a product’s marketplace page, you can add that product straight into your connected school’s library instead of going through a separate request flow.
• One school linked — Your organization is linked to a single school. That school is then used for actions that require “your school” (e.g. adding products to their library).
• Clear identity — The link ties your creator organization to a real school account, so the right school gets the right content.

What You’ll Need

Before you start:

• The school admin email address — An account that is already a school admin for the school you want to link. We use this to identify which school to connect.
• Your password — Your current SprintUp account password. We ask for it to confirm that you’re the one authorizing the link.
• Acceptance of the policy — You must tick the box that you understand the connection is permanent and cannot be undone, and that you agree to the School Integration Policy and Terms of Service.

Step-by-Step

1. Open the dialog — User menu → Connect to School.
2. Enter the school email — Use the School Email Address field (e.g. name@school.edu). This must be the email of a user who is a school admin for the school you want to link. It will also be used as the primary contact for school-related communications.
3. Read the important information — The dialog explains that the link is permanent, that communications may go to this email, and that you must have authorization to use the domain. Read it before continuing.
4. Accept the policy — Check the box: “I understand that this action is permanent and cannot be undone.”
5. Enter your password — Your current SprintUp password (the account you’re logged in with). Use the eye icon to show or hide the password. This confirms your identity; we do not store it for this step.
6. Connect — Click Connect School. The button may show “Connecting…” while the link is being created. If something is wrong (e.g. invalid email, wrong password, or the user is not a school admin), you’ll see an error message; fix the details and try again.
7. Done — On success, the dialog closes and you’ll see a short success message. Your organization is now linked to that school. In the user menu, you’ll see the school name instead of “Connect to School.”

After You’re Connected

• The user menu no longer shows “Connect to School”; it shows the name of the linked school (in green) to indicate the connection.
• On product marketplace pages, when your organization is connected to a school, you’ll see the Add To School Library option so you can add that product to your school’s library in one click.
• The link is permanent: there is no option to disconnect or switch to another school from the app.

If Something Goes Wrong

• “Please provide your school email, password, and accept the policy” — Fill in the school admin email, check the policy checkbox, and enter your password.
• “Invalid password” — Use the password for the account you’re currently logged in with.
• “School admin user not found” or “User is not a school admin” — The email must belong to a user who has the school admin role and is linked to a school. Use that school’s admin email.
• “School admin is not linked to any school” — The admin account must be associated with a school in the system. If you’re the school admin, ensure your account is correctly set up for that school.