Authentication & Account Setup
Getting Access to SprintUp Education School Workspace
Learn how to create your School account and sign in to the SprintUp Education School workspace.
Creating Your School Account
Step 1: Set Up Your Account
- Go to the SprintUp education Sign Up page .
- Click on the “School” tab.
- Select your role: Administrator.
- Fill in your personal details:
- Full Name
- Email address
- Password (at least 8 characters)
- Confirm Password
You can also sign up quickly using your Google account by clicking the Google sign-in button on the registration form.
As the first person from your school to sign up, choosing Administrator will give you full management privileges over your school workspace.
Step 2: Provide Your School Information
After setting up your personal account, you’ll be asked to describe your organization:
- School Name — the name of your school or institution (e.g. “Springfield High School”)
- School District — the district your school belongs to
- School Type — select the appropriate type from the dropdown (e.g. Primary, College, High School)
Step 3: Review & Confirm Your Information
Before completing registration, you’ll see a summary of everything you’ve entered:
| Field | Example |
|---|---|
| Account Type | School (school-admin) |
| Name | Your full name |
| your@email.com | |
| School | Springfield High School |
Check both confirmation boxes:
- ✅ I agree to the Terms of Service and Privacy Policy
- ✅ I confirm that I have the authority to register this school
Then click “Complete Registration”.
Only register a school if you are an authorized representative. By confirming, you take responsibility for your school’s account.
Step 4: Verify Your Email
After registration, you’ll receive a verification email:
- Check your inbox for an email from SprintUp education
- Click the verification link in the email
- You’ll be automatically redirected to the sign-in page after verification
You must verify your email before you can sign in. Check your spam folder if you don’t see the verification email within 5 minutes.
Signing In to Your Account
Regular Sign In
- Go to the SprintUp education login page
- Enter your email address and password
- Click “Sign In”
- You’ll be directed to your school dashboard
Troubleshooting Login Issues
Common Problems & Solutions
“Invalid credentials” error:
- Double-check your email spelling
- Ensure Caps Lock is off
- Try the “Forgot Password” option if available
“Email not verified” error:
- Check your email for the verification link
- Request a new verification email if needed
- Contact support if issues persist
Can’t access your school workspace:
- You may be signed in with the wrong email
- Contact your school’s SprintUp administrator for an invitation
Password requirements:
- At least 8 characters long
- Consider using a password manager for security
Security Best Practices
- Use a unique password for SprintUp
- Don’t share your login credentials
- Log out when using shared computers
- Keep your email account secure
Never share your password with anyone. SprintUp education staff will never ask for your password. Contact support immediately if you suspect unauthorized account access.
Getting Help
- Email verification issues: Check spam folder first, then contact support
- School registration issues: Ensure you have authority to register your institution
- Technical problems: Use the help chat or email support@sprintup.com
Next Steps After Signing In
Once you’re successfully authenticated:
- Review the onboarding welcome page shown right after login
- Click “Schedule your onboarding meeting”
- Choose an available time slot to meet with an administrator
- Confirm the meeting details and continue to your dashboard
Welcome to SprintUp Education School Workspace! 🎉